Terms and Conditions for Qanawaty Products 

The terms apply to all products and services we offer at our online store.
For sales to individual consumers always applies customer Sales Law provisions, like the Distance and Home Sales Act. The purchaser shall be of age or possess parental consent to enter into agreements with Qanawaty HB

Transportation options at delivery from our online store
Transportation options and total delivery time depends on the product you wish to buy and where you live. Goods with extra services or subscriptions, and products labeled with the ordered goods are normally delivered within 3-7 working days, regardless of delivery method.
The subscription code for Qanawaty. Will be delivered automatically upon payment to the specified email-address.

Letter
Letter or small packages will be sent directly to your mailbox. Delivered within 3-5 business days. Please choose express delivery within 1-2 working days (should contact us for express *)

Package Post
Will be sent to the nearest pickup Place and. Delivered in 3-7 working days and notified by a text message.

Cancellation
Qanawaty are always working to minimize delivery times, and process your order directly after you have completed your purchase.
Unfortunately, because of the short delivery time, there is no option to cancel completed orders.

Shipping costs
All our goods are free shipping cost, shipping cost included in price

Delivery Delay
At any delay you will be contacted with information about the reason and the new delivery information. In these cases, you also have the right to cancel the purchase at no cost.

Delivery abroad
You can order from Sweden and from all countries worldwide.

Damage on delivery
Qanawaty inspect each item before it is sent to you, would anything happen at delivery; we stand for the damage if you contact us as soon as possible.

Return and refund
You have 14 days according to the Distance and Home Sales Act, when buying goods and services from a distance, it count from the date you receive the goods.The product must be packed in their original packaging and not opened or used. Put no address labels directly on their packaging, but put the original box in another box.

Return the product together with the invoice (or a copy of the invoice, front and back). Do not forget to write in the cause of the return on the back of the invoice.

You must pay for return postage. Cash on delivery cannot do returns. Save your receipt, - be aware that you are responsible for return shipment!

Send product to:
Qanawaty HB
Bariumgatan 29
213 64 Malmö

You can also contact us by email: info@Qanawaty.tv

Order
Once you have made an order, our system will automatically send an order confirmation to your email. When we send the products you will also receive an order sending confirmation via email.

Delivery Confirmation
In your order confirmation, there is a tracking number of your shipment. With this number, you can find where your package is located. Tracing number will be used for letters and Package post.
Parcel number can in some instances be sent via email in retrospect.

Invoice
Both businesses and individuals can complete their purchase from us with invoice via Klarna. The customer receives an electronic invoice sent to him from Klarna.
Read more about Klarna here

Privacy and confidentiality
When you log on to our site, or as soon as you proceed to checkout, encrypts all the information.

Service and repair
We want to alert you to software errors, liquid damage, sabotage and other forms of handling errors not covered by the warranty. If the fault lies outside the law, or the rejection of the repair cost offer, we may be a charge you for shipping and checking the problem time. Always backup your data before you send products with storage media for service, then there is a risk that this will disappear in connection with remediation. We will follow the National Board recommendations in a dispute.

For questions and answers mail to: info@qanawaty.tv